Key points at a glance
- 179,944 insured persons in 2024, 2.0% of everyone with basic health insurance.
- Premium level 2027: index 105.1 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
- Solvency ratio 107% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
- Administrative costs of CHF 197 per insured person in 2024 (all insurers CHF 193).
- 2027 premiums in 26 of 26 cantons, 4 model types with 5 tariffs.
About Avenir
The legal entity behind Avenir is “Avenir Krankenversicherung AG” (legal form: company limited by shares (AG), UID CHE-115.747.083), based in Martigny. According to the FOPH register, the insurer belongs to the Groupe Mutuel group. The Federal Office of Public Health (FOPH) lists the insurer under number 343 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH”. In basic health insurance, Avenir must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).
In the 2024 financial year, an average of 179,944 people had basic health insurance with Avenir. That is 2.0% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 4,719 in premiums in 2024 and paid out CHF 4,462 in net benefits.
For 2027, Avenir has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 105.1, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 5.1% above the average. Compared with the respective cantonal average, the lowest index is in the canton of Basel-City (94.7) and the highest in the canton of Appenzell Inner Rhodes (118.5).
Between 2011 and 2027, this reference premium at Avenir changed, on average across its own premium regions, from CHF 331.00 to CHF 640.00 per month (+93.4%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 610.68 (+77.6%). The chart further down shows the trend year by year.
In 2027, Avenir offers 4 model types: standard model (free choice of physicians), GP and HMO models, flex models and telemedicine and other models, with 5 tariffs in total, for example “PrimaCare (Hausarzt)”, “PrimaFlex (flexibles Modell)” and “SanaTel (Telemedizin)”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.
In 2024, administrative costs came to CHF 197 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 94.6% (all insurers: 94.9%). Reserves amounted to CHF 86.6 million, or CHF 481 per insured person. In the KVG solvency test as of 01.01.2025, Avenir achieved a solvency ratio of 107%; the required minimum is 100%, while the figure for all insurers was 147%.
You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Avenir by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website does not give a separate cancellation address; we show the general postal address, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.
Premium level by canton
Index 105.1Show as table
| Canton | Index | Avenir premium | Average of all insurers | Regions |
|---|---|---|---|---|
| Aargau | 104.3 | CHF 622.10 | CHF 596.25 | 1 |
| Appenzell Inner Rhodes | 118.5 | CHF 567.50 | CHF 479.03 | 1 |
| Appenzell Outer Rhodes | 108.9 | CHF 625.90 | CHF 574.62 | 1 |
| Basel-City | 94.7 | CHF 706.00 | CHF 745.76 | 1 |
| Basel-Country | 99.2 | CHF 684.00 | CHF 689.38 | 2 |
| Bern | 102.7 | CHF 661.73 | CHF 644.50 | 3 |
| Fribourg | 106.6 | CHF 649.10 | CHF 609.20 | 2 |
| Geneva | 99.5 | CHF 774.30 | CHF 778.35 | 1 |
| Glarus | 100.9 | CHF 563.10 | CHF 558.16 | 1 |
| Graubünden | 110.1 | CHF 614.50 | CHF 558.66 | 3 |
| Jura | 111.1 | CHF 793.90 | CHF 714.50 | 1 |
| Lucerne | 100.4 | CHF 563.30 | CHF 561.27 | 3 |
| Neuchâtel | 95.6 | CHF 704.50 | CHF 736.92 | 1 |
| Nidwalden | 106.2 | CHF 549.50 | CHF 517.57 | 1 |
| Obwalden | 114.6 | CHF 599.80 | CHF 523.59 | 1 |
| Schaffhausen | 114.1 | CHF 686.20 | CHF 601.15 | 2 |
| Schwyz | 101.9 | CHF 553.40 | CHF 543.33 | 1 |
| Solothurn | 112.1 | CHF 709.10 | CHF 632.73 | 1 |
| St. Gallen | 103.9 | CHF 592.40 | CHF 570.83 | 3 |
| Thurgau | 99.4 | CHF 570.20 | CHF 573.73 | 1 |
| Ticino | 105.9 | CHF 793.00 | CHF 748.50 | 2 |
| Uri | 104.4 | CHF 543.30 | CHF 520.57 | 1 |
| Valais | 109.5 | CHF 629.40 | CHF 576.10 | 2 |
| Vaud | 100.9 | CHF 703.10 | CHF 696.57 | 2 |
| Zug | 97.8 | CHF 437.80 | CHF 447.70 | 1 |
| Zurich | 106.5 | CHF 658.07 | CHF 619.43 | 3 |
Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026
Premium trend since 2011
Show as table
| Year | Avenir | Average | Regions |
|---|---|---|---|
| 2011 | CHF 331.00 | CHF 343.85 | 42 |
| 2012 | CHF 343.60 | CHF 363.17 | 42 |
| 2013 | CHF 353.38 | CHF 372.24 | 42 |
| 2014 | CHF 368.62 | CHF 382.91 | 42 |
| 2015 | CHF 384.14 | CHF 400.51 | 42 |
| 2016 | CHF 403.29 | CHF 417.59 | 42 |
| 2017 | CHF 430.64 | CHF 440.55 | 42 |
| 2018 | CHF 472.34 | CHF 458.10 | 42 |
| 2019 | CHF 487.60 | CHF 472.76 | 42 |
| 2020 | CHF 482.23 | CHF 478.44 | 42 |
| 2021 | CHF 489.09 | CHF 482.49 | 42 |
| 2022 | CHF 492.82 | CHF 482.87 | 42 |
| 2023 | CHF 519.81 | CHF 504.56 | 42 |
| 2024 | CHF 558.93 | CHF 540.78 | 42 |
| 2025 | CHF 589.22 | CHF 569.26 | 42 |
| 2026 | CHF 609.04 | CHF 587.43 | 42 |
| 2027 | CHF 640.00 | CHF 610.68 | 42 |
Our own calculation based on FOPH premiums 2011–2027 (opendata.swiss). An insurer’s regions may change over the years.
Avenir models
- Standard model (free choice of physicians)all cantons
free choice of physicians
- Basic insuranceCH
- GP and HMO modelsall cantons
first your GP practice or HMO
- PrimaCare (Hausarzt)CH
- OptiMed (Ärztenetz)23 cant.
- Flex modelsall cantons
several first points of contact to choose from
- PrimaFlex (flexibles Modell)CH
- Telemedicine and other modelsall cantons
first advice by phone or online (FOPH: “other models”)
- SanaTel (Telemedizin)CH
Tariffs with 2027 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.
Key figures compared with all insurers
Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.
Show as table
| CHF | |
|---|---|
| Avenir | 197 |
| All insurers | 193 |
FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025
Show as table
| Percent | |
|---|---|
| Avenir | 107 |
| All insurers | 147 |
| Legal minimum | 100 |
FOPH, KVG solvency test (KVD), reference date 01.01.2025
Why the solvency ratio matters
The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.
In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.
Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).
Satisfaction from surveys
For Avenir, we have not found any published survey that gives this insurer a grade by name. We only show figures that the publisher itself has released, without seals or logos.
Comparison
Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.
Avenir
Philos
Mutuel
Sympany
Contact and cancellation
- Customer service0848 803 111Groupe Mutuel customer service; CHF 0.08/min.
Details from the insurer’s official website, retrieved on 25.09.2026.
The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.
Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for Avenir
Switching insurer or supplementary insurance? Just ask.
The advice is free for you, and we only get in touch through the channel you choose. Advice is provided by FinanceRock GmbH, untied insurance intermediary with FINMA register number F01496799.
Frequently asked questions
Is Avenir a good health insurer?
In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for Avenir: solvency ratio 107% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 197 per insured person in 2024 (all insurers CHF 193) and premium index 2027 of 105.1 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.
How much are Avenir premiums in 2027?
That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at Avenir in 2027 range from CHF 437.80 to CHF 826.00, depending on where you live. The premium calculator shows your exact premium for all models.
How do I cancel my basic insurance with Avenir?
In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: Groupe Mutuel, Rue des Cèdres 5, Case postale, 1919 Martigny (general postal address; the website does not give a separate cancellation address). Your old insurance only ends once the new insurer has accepted you.
How can I contact Avenir?
phone +41 848 803 111, post to Avenir Krankenversicherung AG, Groupe Mutuel, Avenir Assurance Maladie, Rue des Cèdres 5, 1919 Martigny and website www.groupemutuel.ch. Opening hours (Customer service): Monday to Friday, 8 am–12 noon and 1–5.30 pm. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.
How solvent is Avenir?
In the FOPH’s KVG solvency test as of 01.01.2025, Avenir achieved a solvency ratio of 107%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.
Sources
- FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
- FOPH, health insurance premiums 2011–2027 (opendata.swiss)opendata.swiss
- FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
- FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
- Avenir: website (address), retrieved on 25.09.2026groupemutuel.ch
- Avenir: website (physician search), retrieved on 25.09.2026groupemutuel.ch
- FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch