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Health insurer · profileFOPH data 2027
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Assura profile

Official figures on Assura: premium level by canton, trend since 2011, models, solvency, reserves and administrative costs compared with all insurers, contact and cancellation. No rating, every figure with its source.

Group
none
FOPH no.
1542
Area of operation
CH; EU, EFTA, UK
Legal entity
Assura-Basis AG

Master data: FOPH register, as of 01.01.2026. Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026. Key figures: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025.

Insured persons 2024682,0617.6% market share
Solvency ratio102%as of 01.01.2025 · minimum 100%
Premium index 202799.2100 = average of the same regions
Admin costs / person 2024CHF 262All insurers CHF 193

Key points at a glance

  1. 682,061 insured persons in 2024, 7.6% of everyone with basic health insurance.
  2. Premium level 2027: index 99.2 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
  3. Solvency ratio 102% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
  4. Administrative costs of CHF 262 per insured person in 2024 (all insurers CHF 193).
  5. 2027 premiums in 26 of 26 cantons, 4 model types with 9 tariffs.
Overview

About Assura

The legal entity behind Assura is “Assura-Basis AG” (legal form: company limited by shares (AG), UID CHE-203.697.177), based in Pully. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 1542 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH; EU, EFTA, UK”. In basic health insurance, Assura must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).

In the 2024 financial year, an average of 682,061 people had basic health insurance with Assura. That is 7.6% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 4,632 in premiums in 2024 and paid out CHF 3,725 in net benefits.

For 2027, Assura has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 99.2, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 0.8% below the average. Compared with the respective cantonal average, the lowest index is in the canton of Geneva (91.4) and the highest in the canton of Glarus (105.9).

Between 2011 and 2027, this reference premium at Assura changed, on average across its own premium regions, from CHF 314.90 to CHF 604.77 per month (+92.1%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 610.68 (+77.6%). The chart further down shows the trend year by year.

In 2027, Assura offers 4 model types: standard model (free choice of physicians), GP and HMO models, flex models and telemedicine and other models, with 9 tariffs in total, for example “GP model”, “FeminaVita” and “MediTel”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.

In 2024, administrative costs came to CHF 262 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 80.4% (all insurers: 94.9%). Reserves amounted to CHF 286.9 million, or CHF 421 per insured person. In the KVG solvency test as of 01.01.2025, Assura achieved a solvency ratio of 102%; the required minimum is 100%, while the figure for all insurers was 147%.

You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Assura by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website gives a separate cancellation address for this, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.

2027 premiums

Premium level by canton

Index 99.2
Assura premium index by canton, 202726 cantons. Values below 100 mean lower premiums, values above 100 higher premiums than the average of all insurers in the same regions.
  • Aargau103.2
  • Appenzell Inner Rhodes92.4
  • Appenzell Outer Rhodes100.9
  • Basel-City94.5
  • Basel-Country98.4
  • Bern101.6
  • Fribourg102.6
  • Geneva91.4
  • Glarus105.9
  • Graubünden98.9
  • Jura97.1
  • Lucerne97.9
  • Neuchâtel96.3
  • Nidwalden94.6
  • Obwalden103.9
  • Schaffhausen94.6
  • Schwyz102.7
  • Solothurn101.2
  • St. Gallen103.4
  • Thurgau105.8
  • Ticino97.5
  • Uri103.2
  • Valais98.0
  • Vaud96.7
  • Zug104.6
  • Zurich95.6
below averageabove averageCentre = 100 (average of all insurers)
Show as table
Premium index and monthly premium by canton, 2027
CantonIndexAssura premiumAverage of all insurersRegions
Aargau103.2CHF 615.50CHF 596.251
Appenzell Inner Rhodes92.4CHF 442.70CHF 479.031
Appenzell Outer Rhodes100.9CHF 579.60CHF 574.621
Basel-City94.5CHF 704.70CHF 745.761
Basel-Country98.4CHF 678.65CHF 689.382
Bern101.6CHF 655.27CHF 644.503
Fribourg102.6CHF 625.50CHF 609.202
Geneva91.4CHF 711.20CHF 778.351
Glarus105.9CHF 591.30CHF 558.161
Graubünden98.9CHF 553.20CHF 558.663
Jura97.1CHF 694.10CHF 714.501
Lucerne97.9CHF 549.60CHF 561.273
Neuchâtel96.3CHF 709.70CHF 736.921
Nidwalden94.6CHF 489.60CHF 517.571
Obwalden103.9CHF 543.90CHF 523.591
Schaffhausen94.6CHF 568.80CHF 601.152
Schwyz102.7CHF 558.20CHF 543.331
Solothurn101.2CHF 640.20CHF 632.731
St. Gallen103.4CHF 590.40CHF 570.833
Thurgau105.8CHF 607.00CHF 573.731
Ticino97.5CHF 730.40CHF 748.502
Uri103.2CHF 537.10CHF 520.571
Valais98.0CHF 564.70CHF 576.102
Vaud96.7CHF 674.05CHF 696.572
Zug104.6CHF 468.40CHF 447.701
Zurich95.6CHF 592.57CHF 619.433

Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026

Time series

Premium trend since 2011

Assura reference premium 2011–2027Average monthly premium for adults in the standard model with a CHF 300 deductible and accident cover in the premium regions of Assura, compared with the average of all insurers in the same regions. 2011: CHF 314.90 versus CHF 343.85; 2027: CHF 604.77 versus CHF 610.68.
3004005006002011201620212027605611
AssuraAverage of all insurers in the same regions
Show as table
Monthly reference premium by year
YearAssuraAverageRegions
2011CHF 314.90CHF 343.8542
2012CHF 322.23CHF 363.1742
2013CHF 322.23CHF 372.2442
2014CHF 320.32CHF 382.9142
2015CHF 322.48CHF 400.5142
2016CHF 351.72CHF 417.5942
2017CHF 385.42CHF 440.5542
2018CHF 403.44CHF 458.1042
2019CHF 422.50CHF 472.7642
2020CHF 439.31CHF 478.4442
2021CHF 446.77CHF 482.4942
2022CHF 451.71CHF 482.8742
2023CHF 476.00CHF 504.5642
2024CHF 521.87CHF 540.7842
2025CHF 559.63CHF 569.2642
2026CHF 578.16CHF 587.4342
2027CHF 604.77CHF 610.6842

Our own calculation based on FOPH premiums 2011–2027 (opendata.swiss). An insurer’s regions may change over the years.

2027 tariffs

Assura models

  • Standard model (free choice of physicians)all cantons

    free choice of physicians

    • Basic insuranceCH
  • GP and HMO modelsall cantons

    first your GP practice or HMO

    • GP modelCH
    • PharMed22 cant.
    • Gesundheitsnetz5 cant.
    List of physicians at Assura ↗
  • Flex modelsall cantons

    several first points of contact to choose from

    • FeminaVitaCH
    • PreventoMedCH
    • QualiMedCH
    • Hausspital8 cant.
    List of physicians at Assura ↗
  • Telemedicine and other modelsall cantons

    first advice by phone or online (FOPH: “other models”)

    • MediTelCH

Tariffs with 2027 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.

FOPH supervisory data

Key figures compared with all insurers

Solvency ratio 01.01.2025102%All insurers 147% · minimum 100%
Reserves 2024CHF 286.9 millionCHF 421 per person · all insurers CHF 705
Admin costs per person 2024CHF 262All insurers CHF 193
Claims ratio 202480.4%Net benefits ÷ premiums · all insurers 94.9%
Insured persons 2024682,061Average number insured
Market share 20247.6%of 9,005,998 insured persons

Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.

Administrative costs per insured person, 2024Assura: CHF 262; all insurers: CHF 193.
  • AssuraCHF 262
  • All insurersCHF 193
Show as table
Administrative costs per insured person
CHF
Assura262
All insurers193

FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025

Solvency ratio as of 01.01.2025Assura: 102%; all insurers: 147%; legal minimum 100%.
  • Assura102%
  • All insurers147%
  • Minimum100%
Show as table
Solvency ratio
Percent
Assura102
All insurers147
Legal minimum100

FOPH, KVG solvency test (KVD), reference date 01.01.2025

Background

Why the solvency ratio matters

The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.

In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.

Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).

Quoted, no seals

Satisfaction from surveys

4.7out of 6
comparis.ch AG, customer satisfaction 2026 (basic health insurance)Online survey of 4,500 people from German-speaking Switzerland, French-speaking Switzerland and Ticino, conducted by Innofact in May 2026; weighted average of value for money, touchpoints and contact, quality and service, information and transparency, and overall satisfaction. 18 health insurers were rated, with grades between 4.7 and 5.1.Press release of 02.07.2026 ↗

Surveys measure opinions, not benefits; in basic health insurance, the benefits are the same at every insurer. Quoted without seals.

Three similar insurers

Comparison

Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.

Assura

no group · 26 cant.
Insured
682,061
Solvency
102%
Admin costs
CHF 262
Index 2027
99.2

KPT

no group · 26 cant.
Insured
546,003
Solvency
108%
Admin costs
CHF 190
Index 2027
99.1

SWICA

no group · 26 cant.
Insured
813,080
Solvency
139%
Admin costs
CHF 205
Index 2027
99.8

CONCORDIA

no group · 26 cant.
Insured
672,886
Solvency
166%
Admin costs
CHF 165
Index 2027
97.0
Open in the flexible comparison
Official details

Contact and cancellation

Contact
Assura-Basis AGAvenue C.-F. Ramuz 701009 Pully

assura@assura.chassura.ch ↗

Details from the insurer’s official website, retrieved on 25.09.2026.

Cancellation address for basic insuranceper cancellation page
AssuraPostfach 5331009 Pully

Address taken from the insurer’s cancellation page. Source, retrieved on 25.09.2026.

Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for Assura

Advice

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Frequently asked questions

Is Assura a good health insurer?

In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for Assura: solvency ratio 102% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 262 per insured person in 2024 (all insurers CHF 193) and premium index 2027 of 99.2 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.

How much are Assura premiums in 2027?

That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at Assura in 2027 range from CHF 442.70 to CHF 764.80, depending on where you live. The premium calculator shows your exact premium for all models.

How do I cancel my basic insurance with Assura?

In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: Assura, Postfach 533, 1009 Pully (cancellation address per the insurer’s website). Your old insurance only ends once the new insurer has accepted you.

How can I contact Assura?

phone +41 800 277 872, email assura@assura.ch, post to Assura-Basis AG, Avenue C.-F. Ramuz 70, 1009 Pully and website www.assura.ch. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.

How solvent is Assura?

In the FOPH’s KVG solvency test as of 01.01.2025, Assura achieved a solvency ratio of 102%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.

Sources

  1. FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
  2. FOPH, health insurance premiums 2011–2027 (opendata.swiss)opendata.swiss
  3. FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
  4. FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
  5. Assura: website (address), retrieved on 25.09.2026assura.ch
  6. Assura: website (physician search), retrieved on 25.09.2026assura.ch
  7. Assura: website (contact), retrieved on 25.09.2026assura.ch
  8. comparis.ch AG, press release on the Comparis customer satisfaction survey 2026 (in German), 02.07.2026presseportal.ch
  9. FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch

Compiled automatically from official data, without payment from insurers and without rating. Report errors via our contact page. How we calculate: methodology.

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