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Health insurer · profileFOPH data 2027
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CONCORDIA profile

Official figures on CONCORDIA: premium level by canton, trend since 2011, models, solvency, reserves and administrative costs compared with all insurers, contact and cancellation. No rating, every figure with its source.

Group
none
FOPH no.
290
Area of operation
CH, FL; EU, EFTA, UK
Legal entity
CONCORDIA Schweiz. Kranken- und Unfallversicherung AG

Master data: FOPH register, as of 01.01.2026. Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026. Key figures: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025.

Insured persons 2024672,8867.5% market share
Solvency ratio166%as of 01.01.2025 · minimum 100%
Premium index 202797.0100 = average of the same regions
Admin costs / person 2024CHF 165All insurers CHF 193

Key points at a glance

  1. 672,886 insured persons in 2024, 7.5% of everyone with basic health insurance.
  2. Premium level 2027: index 97.0 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
  3. Solvency ratio 166% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
  4. Administrative costs of CHF 165 per insured person in 2024 (all insurers CHF 193).
  5. 2027 premiums in 26 of 26 cantons, 3 model types with 4 tariffs.
Overview

About CONCORDIA

The legal entity behind CONCORDIA is “CONCORDIA Schweiz. Kranken- und Unfallversicherung AG” (legal form: company limited by shares (AG), UID CHE-112.992.321), based in Luzern. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 290 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH, FL; EU, EFTA, UK”. In basic health insurance, CONCORDIA must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).

In the 2024 financial year, an average of 672,886 people had basic health insurance with CONCORDIA. That is 7.5% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 3,837 in premiums in 2024 and paid out CHF 3,786 in net benefits.

For 2027, CONCORDIA has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 97.0, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 3.0% below the average. Compared with the respective cantonal average, the lowest index is in the canton of Zug (91.3) and the highest in the canton of Bern (100.3).

Between 2011 and 2027, this reference premium at CONCORDIA changed, on average across its own premium regions, from CHF 381.94 to CHF 592.51 per month (+55.1%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 610.68 (+77.6%). The chart further down shows the trend year by year.

In 2027, CONCORDIA offers 3 model types: standard model (free choice of physicians), GP and HMO models and telemedicine and other models, with 4 tariffs in total, for example “HMO” and “smartDoc”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.

In 2024, administrative costs came to CHF 165 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 98.7% (all insurers: 94.9%). Reserves amounted to CHF 795.0 million, or CHF 1,182 per insured person. In the KVG solvency test as of 01.01.2025, CONCORDIA achieved a solvency ratio of 166%; the required minimum is 100%, while the figure for all insurers was 147%.

You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach CONCORDIA by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website does not give a separate cancellation address; we show the general postal address, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.

2027 premiums

Premium level by canton

Index 97.0
CONCORDIA premium index by canton, 202726 cantons. Values below 100 mean lower premiums, values above 100 higher premiums than the average of all insurers in the same regions.
  • Aargau98.0
  • Appenzell Inner Rhodes97.4
  • Appenzell Outer Rhodes94.3
  • Basel-City94.5
  • Basel-Country98.2
  • Bern100.3
  • Fribourg95.5
  • Geneva95.8
  • Glarus95.9
  • Graubünden95.9
  • Jura98.7
  • Lucerne96.6
  • Neuchâtel97.0
  • Nidwalden99.4
  • Obwalden93.8
  • Schaffhausen96.6
  • Schwyz95.7
  • Solothurn98.6
  • St. Gallen97.0
  • Thurgau96.0
  • Ticino97.0
  • Uri100.0
  • Valais97.5
  • Vaud98.4
  • Zug91.3
  • Zurich96.8
below averageabove averageCentre = 100 (average of all insurers)
Show as table
Premium index and monthly premium by canton, 2027
CantonIndexCONCORDIA premiumAverage of all insurersRegions
Aargau98.0CHF 584.60CHF 596.251
Appenzell Inner Rhodes97.4CHF 466.40CHF 479.031
Appenzell Outer Rhodes94.3CHF 542.10CHF 574.621
Basel-City94.5CHF 704.70CHF 745.761
Basel-Country98.2CHF 677.10CHF 689.382
Bern100.3CHF 646.87CHF 644.503
Fribourg95.5CHF 581.80CHF 609.202
Geneva95.8CHF 745.50CHF 778.351
Glarus95.9CHF 535.00CHF 558.161
Graubünden95.9CHF 535.40CHF 558.663
Jura98.7CHF 705.30CHF 714.501
Lucerne96.6CHF 542.30CHF 561.273
Neuchâtel97.0CHF 715.00CHF 736.921
Nidwalden99.4CHF 514.60CHF 517.571
Obwalden93.8CHF 491.10CHF 523.591
Schaffhausen96.6CHF 580.75CHF 601.152
Schwyz95.7CHF 519.80CHF 543.331
Solothurn98.6CHF 624.10CHF 632.731
St. Gallen97.0CHF 553.80CHF 570.833
Thurgau96.0CHF 550.50CHF 573.731
Ticino97.0CHF 725.70CHF 748.502
Uri100.0CHF 520.50CHF 520.571
Valais97.5CHF 561.35CHF 576.102
Vaud98.4CHF 685.65CHF 696.572
Zug91.3CHF 408.90CHF 447.701
Zurich96.8CHF 599.23CHF 619.433

Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026

Time series

Premium trend since 2011

CONCORDIA reference premium 2011–2027Average monthly premium for adults in the standard model with a CHF 300 deductible and accident cover in the premium regions of CONCORDIA, compared with the average of all insurers in the same regions. 2011: CHF 381.94 versus CHF 343.85; 2027: CHF 592.51 versus CHF 610.68.
4005006002011201620212027593611
CONCORDIAAverage of all insurers in the same regions
Show as table
Monthly reference premium by year
YearCONCORDIAAverageRegions
2011CHF 381.94CHF 343.8542
2012CHF 388.49CHF 363.1742
2013CHF 391.68CHF 372.2442
2014CHF 406.13CHF 382.9142
2015CHF 414.96CHF 400.5142
2016CHF 419.79CHF 417.5942
2017CHF 434.88CHF 440.5542
2018CHF 439.73CHF 458.1042
2019CHF 450.70CHF 472.7642
2020CHF 452.02CHF 478.4442
2021CHF 464.56CHF 482.4942
2022CHF 469.50CHF 482.8742
2023CHF 488.79CHF 504.5642
2024CHF 515.68CHF 540.7842
2025CHF 546.40CHF 569.2642
2026CHF 576.48CHF 587.4342
2027CHF 592.51CHF 610.6842

Our own calculation based on FOPH premiums 2011–2027 (opendata.swiss). An insurer’s regions may change over the years.

2027 tariffs

CONCORDIA models

  • Standard model (free choice of physicians)all cantons

    free choice of physicians

    • Basic insuranceCH
  • GP and HMO modelsall cantons

    first your GP practice or HMO

    • HMOCH
    • MyDocCH
    List of physicians at CONCORDIA ↗
  • Telemedicine and other modelsall cantons

    first advice by phone or online (FOPH: “other models”)

    • smartDocCH

Tariffs with 2027 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.

FOPH supervisory data

Key figures compared with all insurers

Solvency ratio 01.01.2025166%All insurers 147% · minimum 100%
Reserves 2024CHF 795.0 millionCHF 1,182 per person · all insurers CHF 705
Admin costs per person 2024CHF 165All insurers CHF 193
Claims ratio 202498.7%Net benefits ÷ premiums · all insurers 94.9%
Insured persons 2024672,886Average number insured
Market share 20247.5%of 9,005,998 insured persons

Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.

Administrative costs per insured person, 2024CONCORDIA: CHF 165; all insurers: CHF 193.
  • CONCORDIACHF 165
  • All insurersCHF 193
Show as table
Administrative costs per insured person
CHF
CONCORDIA165
All insurers193

FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025

Solvency ratio as of 01.01.2025CONCORDIA: 166%; all insurers: 147%; legal minimum 100%.
  • CONCORDIA166%
  • All insurers147%
  • Minimum100%
Show as table
Solvency ratio
Percent
CONCORDIA166
All insurers147
Legal minimum100

FOPH, KVG solvency test (KVD), reference date 01.01.2025

Background

Why the solvency ratio matters

The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.

In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.

Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).

Quoted, no seals

Satisfaction from surveys

5.0out of 6 · rank 2 · previous year 5.0
comparis.ch AG, customer satisfaction 2026 (basic health insurance)Online survey of 4,500 people from German-speaking Switzerland, French-speaking Switzerland and Ticino, conducted by Innofact in May 2026; weighted average of value for money, touchpoints and contact, quality and service, information and transparency, and overall satisfaction. 18 health insurers were rated, with grades between 4.7 and 5.1.Press release of 02.07.2026 ↗

Surveys measure opinions, not benefits; in basic health insurance, the benefits are the same at every insurer. Quoted without seals.

Three similar insurers

Comparison

Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.

CONCORDIA

no group · 26 cant.
Insured
672,886
Solvency
166%
Admin costs
CHF 165
Index 2027
97.0

Sanitas

no group · 26 cant.
Insured
639,302
Solvency
140%
Admin costs
CHF 224
Index 2027
96.7

Assura

no group · 26 cant.
Insured
682,061
Solvency
102%
Admin costs
CHF 262
Index 2027
99.2

KPT

no group · 26 cant.
Insured
546,003
Solvency
108%
Admin costs
CHF 190
Index 2027
99.1
Open in the flexible comparison
Official details

Contact and cancellation

Contact
CONCORDIA Schweiz. Kranken- und Unfallversicherung AGBundesplatz 156002 Luzern

info@concordia.chconcordia.ch ↗

Details from the insurer’s official website, retrieved on 25.09.2026.

Cancellation address for basic insurancegeneral postal address
CONCORDIABundesplatz 156002 Luzern

The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.

Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for CONCORDIA

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Frequently asked questions

Is CONCORDIA a good health insurer?

In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for CONCORDIA: solvency ratio 166% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 165 per insured person in 2024 (all insurers CHF 193) and premium index 2027 of 97.0 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.

How much are CONCORDIA premiums in 2027?

That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at CONCORDIA in 2027 range from CHF 408.90 to CHF 751.30, depending on where you live. The premium calculator shows your exact premium for all models.

How do I cancel my basic insurance with CONCORDIA?

In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: CONCORDIA, Bundesplatz 15, 6002 Luzern (general postal address; the website does not give a separate cancellation address). Your old insurance only ends once the new insurer has accepted you.

How can I contact CONCORDIA?

phone +41 41 228 01 11, email info@concordia.ch, post to CONCORDIA Schweiz. Kranken- und Unfallversicherung AG, Bundesplatz 15, 6002 Luzern and website www.concordia.ch. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.

How solvent is CONCORDIA?

In the FOPH’s KVG solvency test as of 01.01.2025, CONCORDIA achieved a solvency ratio of 166%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.

Sources

  1. FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
  2. FOPH, health insurance premiums 2011–2027 (opendata.swiss)opendata.swiss
  3. FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
  4. FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
  5. CONCORDIA: website (address), retrieved on 25.09.2026concordia.ch
  6. CONCORDIA: website (physician search), retrieved on 25.09.2026concordia.ch
  7. comparis.ch AG, press release on the Comparis customer satisfaction survey 2026 (in German), 02.07.2026presseportal.ch
  8. FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch

Compiled automatically from official data, without payment from insurers and without rating. Report errors via our contact page. How we calculate: methodology.

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