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Health insurer · profileFOPH data 2027
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Sanitas profile

Official figures on Sanitas: premium level by canton, trend since 2011, models, solvency, reserves and administrative costs compared with all insurers, contact and cancellation. No rating, every figure with its source.

Group
none
FOPH no.
1509
Area of operation
CH; EU, EFTA, UK
Legal entity
Sanitas Grundversicherungen AG

Master data: FOPH register, as of 01.01.2026. Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026. Key figures: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025.

Insured persons 2024639,3027.1% market share
Solvency ratio140%as of 01.01.2025 · minimum 100%
Premium index 202796.7100 = average of the same regions
Admin costs / person 2024CHF 224All insurers CHF 193

Key points at a glance

  1. 639,302 insured persons in 2024, 7.1% of everyone with basic health insurance.
  2. Premium level 2027: index 96.7 (100 = average of all insurers in the same premium regions; adults, standard model, CHF 300 deductible, with accident cover).
  3. Solvency ratio 140% as of 01.01.2025 (all insurers 147%); the legal minimum is 100%.
  4. Administrative costs of CHF 224 per insured person in 2024 (all insurers CHF 193).
  5. 2027 premiums in 26 of 26 cantons, 4 model types with 8 tariffs.
Overview

About Sanitas

The legal entity behind Sanitas is “Sanitas Grundversicherungen AG” (legal form: company limited by shares (AG), UID CHE-110.227.511), based in Zürich. The FOPH register does not assign the insurer to any insurance group. The Federal Office of Public Health (FOPH) lists the insurer under number 1509 in its register of approved health insurers, as of 01.01.2026. The register gives its area of operation as “CH; EU, EFTA, UK”. In basic health insurance, Sanitas must accept every person there who is required to take out insurance, without a health questionnaire, and the benefits are the same at every insurer under the Health Insurance Act (KVG/LAMal).

In the 2024 financial year, an average of 639,302 people had basic health insurance with Sanitas. That is 7.1% of the 9,005,998 insured persons across all insurers. These figures come from the FOPH supervisory data (table T 5.01), which are published every year for all health insurers. Per insured person, the insurer took in an average of CHF 4,334 in premiums in 2024 and paid out CHF 4,078 in net benefits.

For 2027, Sanitas has approved premiums in 26 of 26 cantons. As the reference for the premium level, we use adults in the standard model with a CHF 300 deductible and accident cover. Across all of the insurer’s premium regions, this gives an index of 96.7, where 100 is the unweighted average of all insurers in the same regions. On average, the premiums are therefore 3.3% below the average. Compared with the respective cantonal average, the lowest index is in the canton of Appenzell Outer Rhodes (93.0) and the highest in the canton of Valais (100.8).

Between 2011 and 2027, this reference premium at Sanitas changed, on average across its own premium regions, from CHF 368.98 to CHF 590.36 per month (+60.0%). Over the same period, the average of all insurers in the same regions went from CHF 343.85 to CHF 610.68 (+77.6%). The chart further down shows the trend year by year.

In 2027, Sanitas offers 4 model types: standard model (free choice of physicians), GP and HMO models, flex models and telemedicine and other models, with 8 tariffs in total, for example “GP model 1”, “MultiAccess” and “TelMed Basic”. Models with a restricted choice of service provider often apply only in certain regions; the premium calculator for your municipality shows whether a tariff is offered where you live.

In 2024, administrative costs came to CHF 224 per insured person (all insurers: CHF 193). The claims ratio, i.e. net benefits in relation to premiums, was 94.1% (all insurers: 94.9%). Reserves amounted to CHF 427.1 million, or CHF 668 per insured person. In the KVG solvency test as of 01.01.2025, Sanitas achieved a solvency ratio of 140%; the required minimum is 100%, while the figure for all insurers was 147%.

You cancel basic health insurance in writing. To switch on 1 January, your notice of cancellation must reach Sanitas by 30 November (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. The insurer’s website does not give a separate cancellation address; we show the general postal address, which you’ll find further down. Which insurer is cheaper for you depends on where you live, your age, your deductible and your model. This page shows official figures without rating; you can work out your personal premiums in the premium calculator.

2027 premiums

Premium level by canton

Index 96.7
Sanitas premium index by canton, 202726 cantons. Values below 100 mean lower premiums, values above 100 higher premiums than the average of all insurers in the same regions.
  • Aargau95.6
  • Appenzell Inner Rhodes96.7
  • Appenzell Outer Rhodes93.0
  • Basel-City96.4
  • Basel-Country96.6
  • Bern97.7
  • Fribourg98.5
  • Geneva96.2
  • Glarus95.4
  • Graubünden97.7
  • Jura95.1
  • Lucerne95.0
  • Neuchâtel94.8
  • Nidwalden93.2
  • Obwalden95.2
  • Schaffhausen99.6
  • Schwyz98.0
  • Solothurn97.0
  • St. Gallen97.6
  • Thurgau95.0
  • Ticino95.2
  • Uri93.6
  • Valais100.8
  • Vaud99.5
  • Zug94.3
  • Zurich95.8
below averageabove averageCentre = 100 (average of all insurers)
Show as table
Premium index and monthly premium by canton, 2027
CantonIndexSanitas premiumAverage of all insurersRegions
Aargau95.6CHF 570.30CHF 596.251
Appenzell Inner Rhodes96.7CHF 463.40CHF 479.031
Appenzell Outer Rhodes93.0CHF 534.30CHF 574.621
Basel-City96.4CHF 719.20CHF 745.761
Basel-Country96.6CHF 665.30CHF 689.382
Bern97.7CHF 628.57CHF 644.503
Fribourg98.5CHF 599.20CHF 609.202
Geneva96.2CHF 748.90CHF 778.351
Glarus95.4CHF 532.70CHF 558.161
Graubünden97.7CHF 545.23CHF 558.663
Jura95.1CHF 679.40CHF 714.501
Lucerne95.0CHF 533.03CHF 561.273
Neuchâtel94.8CHF 698.50CHF 736.921
Nidwalden93.2CHF 482.60CHF 517.571
Obwalden95.2CHF 498.40CHF 523.591
Schaffhausen99.6CHF 598.65CHF 601.152
Schwyz98.0CHF 532.70CHF 543.331
Solothurn97.0CHF 613.90CHF 632.731
St. Gallen97.6CHF 556.53CHF 570.833
Thurgau95.0CHF 544.90CHF 573.731
Ticino95.2CHF 712.90CHF 748.502
Uri93.6CHF 487.50CHF 520.571
Valais100.8CHF 579.95CHF 576.102
Vaud99.5CHF 692.25CHF 696.572
Zug94.3CHF 422.40CHF 447.701
Zurich95.8CHF 593.17CHF 619.433

Source: FOPH, health insurance premiums 2027, opendata.swiss; localities © swisstopo; as of 15.10.2026

Time series

Premium trend since 2011

Sanitas reference premium 2011–2027Average monthly premium for adults in the standard model with a CHF 300 deductible and accident cover in the premium regions of Sanitas, compared with the average of all insurers in the same regions. 2011: CHF 368.98 versus CHF 343.85; 2027: CHF 590.36 versus CHF 610.68.
4005006002011201620212027590611
SanitasAverage of all insurers in the same regions
Show as table
Monthly reference premium by year
YearSanitasAverageRegions
2011CHF 368.98CHF 343.8542
2012CHF 377.12CHF 363.1742
2013CHF 385.72CHF 372.2442
2014CHF 389.93CHF 382.9142
2015CHF 413.71CHF 400.5142
2016CHF 423.04CHF 417.5942
2017CHF 435.91CHF 440.5542
2018CHF 452.64CHF 458.1042
2019CHF 462.89CHF 472.7642
2020CHF 465.45CHF 478.4442
2021CHF 475.02CHF 482.4942
2022CHF 480.48CHF 482.8742
2023CHF 491.55CHF 504.5642
2024CHF 523.03CHF 540.7842
2025CHF 551.75CHF 569.2642
2026CHF 571.59CHF 587.4342
2027CHF 590.36CHF 610.6842

Our own calculation based on FOPH premiums 2011–2027 (opendata.swiss). An insurer’s regions may change over the years.

2027 tariffs

Sanitas models

  • Standard model (free choice of physicians)all cantons

    free choice of physicians

    • Basic insuranceCH
  • GP and HMO modelsall cantons

    first your GP practice or HMO

    • GP model 1CH
    • GP model 2CH
    • GP model 3CH
    • GP model 4CH
    List of physicians at Sanitas ↗
  • Flex modelsall cantons

    several first points of contact to choose from

    • MultiAccessCH
    List of physicians at Sanitas ↗
  • Telemedicine and other modelsall cantons

    first advice by phone or online (FOPH: “other models”)

    • TelMed BasicCH
    • TelMed PlusCH

Tariffs with 2027 premiums for adults (CHF 300 deductible, with accident cover) according to the FOPH. Models with a restricted choice of service provider often apply only within a certain area; the premium calculator shows whether a tariff is offered where you live. Until 2026, the FOPH groups telemedicine, pharmacy and other models together as “other models”.

FOPH supervisory data

Key figures compared with all insurers

Solvency ratio 01.01.2025140%All insurers 147% · minimum 100%
Reserves 2024CHF 427.1 millionCHF 668 per person · all insurers CHF 705
Admin costs per person 2024CHF 224All insurers CHF 193
Claims ratio 202494.1%Net benefits ÷ premiums · all insurers 94.9%
Insured persons 2024639,302Average number insured
Market share 20247.1%of 9,005,998 insured persons

Source: FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025; FOPH, KVG solvency test (KVD), reference date 01.01.2025. All insurers = total or average of all compulsory health insurers according to the FOPH.

Administrative costs per insured person, 2024Sanitas: CHF 224; all insurers: CHF 193.
  • SanitasCHF 224
  • All insurersCHF 193
Show as table
Administrative costs per insured person
CHF
Sanitas224
All insurers193

FOPH, supervisory data for compulsory health insurance (T 5.01), financial year 2024, data as of 22.05.2025

Solvency ratio as of 01.01.2025Sanitas: 140%; all insurers: 147%; legal minimum 100%.
  • Sanitas140%
  • All insurers147%
  • Minimum100%
Show as table
Solvency ratio
Percent
Sanitas140
All insurers147
Legal minimum100

FOPH, KVG solvency test (KVD), reference date 01.01.2025

Background

Why the solvency ratio matters

The solvency ratio shows whether an insurer’s reserves are sufficient to bear the risks of a bad year (KVG solvency test under the Health Insurance Supervision Act, KVAG). At 100%, the required minimum reserves are just in place; below that, the insurer must take action, for example by raising premiums.

In August 2025, the FOPH declared the insurer KLuG (Zug, around 9,300 insured persons) insolvent and withdrew its licence as of 31.12.2025. In the KVG solvency test as of 01.01.2025, its solvency ratio was 69%. The insolvency fund of the Common Institution under the Federal Health Insurance Act took over outstanding benefits; insured persons were able to switch or were taken over by Helsana.

Source: FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in German; KLuG solvency ratio from the KVG solvency test (KVD).

Quoted, no seals

Satisfaction from surveys

5.0out of 6 · rank 2 · previous year 4.9
comparis.ch AG, customer satisfaction 2026 (basic health insurance)Online survey of 4,500 people from German-speaking Switzerland, French-speaking Switzerland and Ticino, conducted by Innofact in May 2026; weighted average of value for money, touchpoints and contact, quality and service, information and transparency, and overall satisfaction. 18 health insurers were rated, with grades between 4.7 and 5.1.Press release of 02.07.2026 ↗

Surveys measure opinions, not benefits; in basic health insurance, the benefits are the same at every insurer. Quoted without seals.

Three similar insurers

Comparison

Three insurers of similar size, area of operation and premium level. The selection is purely arithmetical, not a recommendation.

Sanitas

no group · 26 cant.
Insured
639,302
Solvency
140%
Admin costs
CHF 224
Index 2027
96.7

CONCORDIA

no group · 26 cant.
Insured
672,886
Solvency
166%
Admin costs
CHF 165
Index 2027
97.0

Assura

no group · 26 cant.
Insured
682,061
Solvency
102%
Admin costs
CHF 262
Index 2027
99.2

KPT

no group · 26 cant.
Insured
546,003
Solvency
108%
Admin costs
CHF 190
Index 2027
99.1
Open in the flexible comparison
Official details

Contact and cancellation

Contact
Sanitas Grundversicherungen AGJägergasse 3Postfach 20108021 Zürich

info@sanitas.comsanitas.com ↗

Details from the insurer’s official website, retrieved on 25.09.2026.

Cancellation address for basic insurancegeneral postal address
Sanitas HauptsitzJägergasse 3Postfach8004 Zürich

The website does not give a separate cancellation address; this is the general postal address. Source, retrieved on 25.09.2026.

Cancelling: in writing; your notice must reach the insurer by 30 November to switch on 1 January (Art. 7 para. 2 HIA). Deadlines and steps for Sanitas

Advice

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Frequently asked questions

Is Sanitas a good health insurer?

In basic health insurance, the benefits are set by law and are the same at every insurer. The differences lie in the premium, the models, the service and financial stability. The official figures for Sanitas: solvency ratio 140% as of 01.01.2025 (minimum 100%, all insurers 147%), administrative costs of CHF 224 per insured person in 2024 (all insurers CHF 193) and premium index 2027 of 96.7 (100 = average of all insurers in the same regions). We do not give an overall grade; which insurer suits you depends on where you live, your deductible and your model.

How much are Sanitas premiums in 2027?

That depends on the canton, premium region, age, deductible, accident cover and model. For adults in the standard model with a CHF 300 deductible and accident cover, the monthly premiums at Sanitas in 2027 range from CHF 422.40 to CHF 752.20, depending on where you live. The premium calculator shows your exact premium for all models.

How do I cancel my basic insurance with Sanitas?

In writing, by letter. Your notice must reach the insurer by 30 November to take effect on 1 January (Art. 7 para. 2 HIA); the FOPH recommends sending it by registered mail by 15 November. Address: Sanitas Hauptsitz, Jägergasse 3, Postfach, 8004 Zürich (general postal address; the website does not give a separate cancellation address). Your old insurance only ends once the new insurer has accepted you.

How can I contact Sanitas?

phone +41 844 150 150, email info@sanitas.com, post to Sanitas Grundversicherungen AG, Jägergasse 3, Postfach 2010, 8021 Zürich and website www.sanitas.com. Opening hours (Customer service): Monday to Friday, 8 am–5 pm. These details come from the insurer’s official website, retrieved on 25.09.2026. For cancellations, use the address in the cancellation section.

How solvent is Sanitas?

In the FOPH’s KVG solvency test as of 01.01.2025, Sanitas achieved a solvency ratio of 140%. The law requires at least 100%: at that level, the reserves cover the risks of a bad year. The figure for all insurers combined was 147%. The insolvency of the insurer KLuG in 2025 showed why this matters.

Sources

  1. FOPH, register of approved health insurers, as of 01.01.2026priminfo.admin.ch
  2. FOPH, health insurance premiums 2011–2027 (opendata.swiss)opendata.swiss
  3. FOPH, supervisory data for compulsory health insurance (T 5.01), data as of 22.05.2025bag.admin.ch
  4. FOPH, KVG solvency test (KVD, reserves of health insurers)opendata.swiss
  5. Sanitas: website (address), retrieved on 25.09.2026sanitas.com
  6. Sanitas: website (physician search), retrieved on 25.09.2026sanitas.com
  7. Sanitas: website (contact), retrieved on 25.09.2026sanitas.com
  8. comparis.ch AG, press release on the Comparis customer satisfaction survey 2026 (in German), 02.07.2026presseportal.ch
  9. FOPH, press release on the closure of the health insurer KLuG at the end of 2025 (protection of insured persons guaranteed), 12.08.2025, in Germanbag.admin.ch

Compiled automatically from official data, without payment from insurers and without rating. Report errors via our contact page. How we calculate: methodology.

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